Official TRACS (Faceless E‑Ticketing) App — How to Download & Install (Android, 2025)
Step‑by‑step guide to download the Sindh Police TRACS/Tracks Citizen e‑challan app from the official website (.gov.pk), with screenshots and safety tips.
Last updated: November 09, 2025
Official TRACS (Faceless E‑Ticketing) App — Download & Install (Android, 2025)
Status (Nov 2025): The official download for the TRACS/“Tracks Citizen” e‑challan app is provided on the Sindh Police website; you’ll see three options: Download TRACS App, Google Drive, and Dropbox. As of now, Android is supported via APK from the official site; the government pages do not advertise an Apple App Store listing. (Sources: Sindh Police CONNECT and DAWN coverage; links below.)
⚠️ Always download from .gov.pk. Avoid third‑party APK mirrors claiming “official”, even if they rank in search results. (We link only government and reputable news sources below.)
What is TRACS / “Tracks Citizen”?
TRACS (Traffic Regulation and Citation System) under Sindh Police/Karachi Traffic Police powers the faceless e‑challan rollout. The companion mobile app (often labelled Tracks Citizen) lets you:
- Check e‑challans, view recent violations, and verify vehicles linked to your CNIC.
- See news/alerts and contact helplines.
- Locate Sahulat/Facilitation centres for payments and disputes. (See DAWN explainer and launch reports in Sources.)
Step‑by‑Step: Download from the Official Site (.gov.pk)
-
Open the official portal → Sindh Police CONNECT:
https://www.sindhpolice.gov.pk/connect
On the CONNECT dashboard, click “Faceless E‑Ticketing”.
Tap Faceless E‑Ticketing on the CONNECT page. -
A Download TRACS Citizen App popup appears with 3 choices:
Download TRACS App (direct), Download from Google Drive, or Download from Dropbox.
Choose any official source. If one is slow, try another.Or download directly from the official domain:
TRACS Citizen APK (.gov.pk) -
Download the APK to your phone. (File name and version may vary as the app updates.)
-
Install safely (Android):
- When prompted, allow installation from this source (your browser/Drive/Dropbox).
- If blocked, go to Settings → Security → Install unknown apps and enable for your browser or Files app.
- Open the APK and Install.
-
Register & sign in:
Open the app → provide CNIC, phone, and email to register. The app then shows vehicles and any challans against your CNIC.
Tip: If you face errors, visit a TRACS Sahulat/Facilitation Centre to verify details, pay, or dispute a challan.
Is it on Google Play or the App Store?
- The official Sindh Police pages currently push the APK via .gov.pk, plus Drive/Dropbox mirrors. No Apple App Store badge is shown on government pages.
- You may find other Sindh Police apps on Play Store (e.g., older Karachi Traffic apps or Police 15 services), but these are not the same as the TRACS/Tracks Citizen faceless e‑ticketing APK linked from sindhpolice.gov.pk. Always prefer the .gov.pk source for the e‑challan app.
Troubleshooting & Safety
- Verify the domain: Only download from URLs that end with
.gov.pkor the in‑page Google Drive/Dropbox links opened from the Sindh Police site. - Updates: If an APK says “update available”, return to sindhpolice.gov.pk/connect and re‑download the latest version instead of trusting in‑app links.
- Permissions: The app may ask for phone, storage, or notifications; allow minimally and only as needed.
- iOS users: Check the Sindh Police site periodically for official news on an App Store release (none advertised on the .gov.pk pages at this time).
Related guides:
- Karachi Speed Limits 2025
- Traffic Violations and Fine Rates in Karachi
- Complete Guide to E‑Challan in Karachi
- Karachi Traffic Police E‑Challan System
Verified facts & sources (2025)
- Sindh Police/TRACS official pages: CONNECT · Sindh Police · Direct APK
- DAWN — CM launches AI‑based faceless e‑ticketing; facilitation centres: https://www.dawn.com/news/1951665
- DAWN Explainer — Where to get the app on the Sindh Police website: https://www.dawn.com/news/1951796
- Legacy/other apps on Play Store (not the TRACS APK): Karachi Traffic Police app page, Police 15 Karachi
Disclaimer: Screenshots show the actual UI of sindhpolice.gov.pk/connect at the time of writing. If the site or buttons change, follow the same path: CONNECT → Faceless E‑Ticketing → Download TRACS Citizen App.
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